ChreodexStop collecting feedback. Start acting on it.
Agentic AI that transforms user signals into immediate action. Prototypes, adaptive UI, intelligent guidance. All in real time.
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The Reality of Traditional CX
33%
Average survey response rate
and dropping
65%
of customers switch brands
when promises don't match experience
25/26
unhappy customers leave silently
without ever complaining
67%
of churn is preventable
if resolved at first contact
Sources: Clootrack, Qualtrics, SuperOffice, ProsperStack
The Feedback Black Hole
Traditional CX tools collect feedback that goes nowhere. Users submit requests, get a "thanks, we'll consider it" response, and never hear back. Trust erodes. Engagement drops. Churn accelerates.
Survey fatigue causes 3x more random, low-quality answers
Over 60% of feature requests never reach a product roadmap
91% of churned customers will never come back
Generative Customer Experience
Chreodex transforms feedback into immediate action. Not just prototypes. Your product adapts, guides, and responds to users in real time. From "we hear you" to "here's how it's different now."
95% of customers stay if issues resolved immediately
70% more likely to recommend when feedback is acted upon
28% higher retention when feedback shapes the product
Traditional CX vs Chreodex
Traditional tools stop at collection. Chreodex transforms signals into action.
| Capability | Traditional CX | Chreodex |
|---|---|---|
| Response to feedback | "Added to backlog" | Immediate action taken |
| Time to show user | 3 to 12 months | 2 to 5 minutes |
| User experience | Roadmap promise | Working preview or UI adaptation |
| Validation method | Surveys and sentiment | Actual usage and behavior data |
| Feedback loop | Quarterly updates | Real time response |
| Action types | Collect only | Prototype, adapt, guide, prevent churn |
| Behavioral signals | Not captured | Rage clicks, confusion, churn risk detected |
| Revenue attribution | Manual analysis | Automatic per request |
Response to feedback
Time to show user
User experience
Validation method
Feedback loop
Action types
Behavioral signals
Revenue attribution
Core Capabilities
Beyond collection. Beyond promises. Chreodex acts on every signal.
Instant Feature Prototypes
AI generates working features from natural language requests. Users see and test what they asked for in minutes, not months.
Adaptive UI Personalization
The product adapts to each user. Surface frequently used features, simplify complex screens, respond to behavior patterns automatically.
Just in Time Guidance
Detect confusion and frustration in real time. Inject contextual help exactly when users need it, before they ask.
Churn Risk Intervention
Identify users at risk before they leave. Trigger personalized re-engagement based on declining usage patterns and frustration signals.
Revenue Attributed Signals
Every feature request tagged with account value automatically. Know the ARR behind each ask and prioritize with confidence.
Behavioral Intelligence
Capture implicit signals like rage clicks, dead clicks, and navigation confusion. Understand what users struggle with even when they don't speak up.
How It Works
From signal to transformation in minutes. No backlog. No waiting.
Signal Detected
User submits feedback through the widget, or Chreodex detects behavioral signals like confusion, frustration, or declining engagement automatically.
AI Classifies and Decides
The CX Intelligence engine analyzes the signal, classifies it by type and actionability, then chooses the optimal response: prototype, adapt, guide, or amplify.
Product Transforms
Depending on the signal: a working prototype appears, the UI adapts, guidance is injected, or the request is logged with full revenue attribution for prioritization.
User Experiences Change
The user sees immediate results. Test previews, personalized interfaces, contextual help. Feedback becomes action, not a promise.
Action Types in Real Time
"Add notification rules"
Feature request detected
Rage clicks on export button
Frustration signal detected
Login frequency dropped 60%
Churn risk detected
"Integrate with Salesforce"
Complex integration request
Every signal triggers the right action automatically
Ready to transform your CX?
Join forward-thinking B2B SaaS companies who show users what they want. Instantly. Not someday.
